In all likelihood, your event is going to be attended by many people with varied roles. There will be people who attend your event specifically to speak during a presentation, who we commonly refer to as speakers. There will be people managing all that goes into the execution and preparation of those sessions, typically referred to as session owners. On top of that, you're going to expect a ton of attendees who come to your event to schedule informative meetings with your staff and learn as much as they can.

Managing several hundred (or thousand) users with varied sets of responsibilities may seem like a tall task. Hubb provides tools to mitigate confusion and make for a seamless user management experience. As an Admin, adding users into your site is one of the first steps you'll take to prepare for your event. Once you add users into your site, you will be able to send them email invitations to join and set up their profiles.

Note: Do not duplicate users. Duplicate users can impact a person's ability to sign into Hubb.

Add a Single User

From the Admin portal, click on Users > Add Users:

From here, you can add the user's information. The required fields are: Attendee ID, Job Title, First Name, Last Name, Email Address and Role.

Attendee ID must be a unique set of characters for each User and can be arbitrary. We recommend using a standard convention, like a combination of the user's initials and a set of numbers (i.e. EAS6001JM, EAS6002RA; EAS6003EM).
Each user must have a unique email address.
A single user may have multiple roles; no additional accounts need to be created.

When you're finished entering the user's details, click Save. After that, you can confirm that the user exists in Hubb, by searching for them under Users > All Users.

How to Edit a User Profile

Once you add a user into Hubb, you may need to edit their user information.

From the Admin portal, click on Users > All Users:

From here, you can locate the user by filtering, scrolling, or searching. In this example, we're going to search for our user and edit their profile by clicking the Edit User (pencil) icon next to their name:

From here, you can update any of the user's information. When you're finished, click Save.

Inline Editing Users

An alternative, quicker way to edit user information is by making inline edits within the user grid. To do so, just click on any field you'd like to edit:

Once you make any changes, a green Save button will appear in the top right corner. Remember to save your changes!

How to Delete a User

If any of your users are no longer participating in your event, you can delete their account from Hubb at any time.

WARNING: Deleting a user from Hubb is permanent, so be cautious when deleting users. If you aren't sure, you can disassociate the user from any session, which will remove their access to that session.

From the Admin portal, click on Users > All Users:

From here, you can locate the user by filtering, scrolling, or searching. In this example, we're going to scroll and find our user. Once we find them, we'll click on the User Details (paper/magnifying glass) icon next to their name:

In the top right corner, click the Delete User button.