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Using Capacity Validation And Waitlists

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Capacity Validation can be applied to your event or its sessions to control attendance levels. With Capacity Validation turned on, users will be prevented from joining your event or its sessions after a certain capacity is met. For session capacity validation, users will be prevented from adding sessions to their schedule in the schedule builder portal once capacity is met. Finally, when using capacity validation for sessions, you also have the ability to setup a wait-list for session types, and individual sessions.

Enabling Capacity Validation

1. Navigate to the admin module  
2. Select Sessions event.png
3. Select All Sessions setupprop.png
4. Select the Event Options tab eventopt.png
5. Edit details in the top-right corner mceclip4.png
6. Scroll down until you see the Capacity Validation section. From here, you can set Capacity Validation to the event as a whole, individual Session Types, or turn it off completely: capacity_validation.PNG

 

To enable capacity validation for your sessions, choose Session Type, and don't forget to click Save when you're done.

 

Please note that Hubb manages session capacity validation through a combination of session types, and the room capacity of the location assigned to a session. For more information on session types please visit our article Adding a Session Type. For more information on locations and location capacity you can check out this article.

Configuring Capacity Validation By Session Type

1. Navigate to admin portal  
2. Select Sessions left_nav_sesh.png
3. Select Sessions Types Sesh_types.png
4. Select the Session Type you want to edit.  mceclip0.png
5. Turn on capacity validation by selecting the check-mark under Enable Capacity Validation. Please note that enabling capacity validation for a session type will update and enable capacity validation for each session listed under that session type. mceclip0.png
6. Also on the page is the option to set your Waitlist Capacity. For example, if you want no more than 5 people on a waitlist you can do that here.  mceclip1.png

 

Please note that setting up a waitlist capacity for a session type impacts all sessions listed under that type. However, you can edit the waitlist capacity for individual sessions as well. For more information on editing session details please view this article. 

Have any questions? Drop us a line at support@hubb.me.

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