Guide to GDPR

About GDPR

On May 25, 2018, the European Union introduced a data privacy law called the General Data Protection Regulation that applies to anyone who has customers or contacts in the EU.

There are two main elements of the regulations to be aware of:

• Gain Consent—when it comes to processing consumer data, companies are required to secure consent from the consumer whose data they want to use and/or share.
• Right to be Forgotten—Article 17 of the GDPR states that data subjects have the right to have their personal data removed from the systems of data controllers and processors.

Hubb makes it easy for its users to comply with GDPR regulations. Hubb is equipped with the tools you need to make your GDPR preparations easier.

• Consent—You can easily add required fields to your forms to document who resides in the EU and who is above the age of 16 and who has consented to sharing their data. Check out this article to learn more about adding these as custom fields to your Hubb site.
• Right to be Forgotten—We have the flexibility to respond to any customer data requests you receive that fall under GDPR (i.e. requests to edit, erase or access a copy of customer data). Simply contact our support team at support@hubb.me and we will address your request within 24-48 business hours.

Recommendations

There are a few things we recommend you do to help ensure your events are compliant*. 

• Work with your legal team to update your own privacy policy, if you haven’t already.
• Add a link on your event pages (including CFP forms) to your privacy policy, or another location on your site, that includes language about who people must contact within your organization for GDPR-related data requests.
• Add items to your submission forms and custom fields within Hubb to capture consent data.  Here is an article about how to add these as custom fields to your Hubb site.

In addition to these recommendations, our friends at Glisser have created this handy-dandy guide to help event professionals understand what GDPR means to your organization.

*Please consult your legal team for full guidance on what you need to do to be fully GDPR compliant.

GDPR Custom Fields

Hubb allows you to add custom profile fields in Hubb to capture consent data from European users who are subject to GDPR.

Note: this is reserved for an Admin role.

1. Go to Users in the left-hand navigation.
2. Click on Profile Fields tab in the left-hand navigation.
3. Scroll to the Custom Fields area.
4. Click on the Add new field button.
   
5. Add a field to capture residency information:
   
6. Click the Save button.
7. Click on Add new field button again.
8. Add a field to capture age data:
   
9. Click the green Save button.
10. Click on Add new field button again.
11. Add a field to capture consent to share data:
    
12. Click the green Save button.
13. Verify these three custom fields exist:
    

You can follow the same process to capture other data as well. For more details, visit our help center article on Creating Custom Profile Fields.