On May 25, 2018, the European Union introduced a data privacy law called the General Data Protection Regulation that applies to anyone who has customers or contacts in the EU.
There are two main elements of the regulations to be aware of:
- Gain Consent—when it comes to processing consumer data, companies are required to secure consent from the consumer whose data they want to use and/or share.
- Right to be Forgotten—Article 17 of the GDPR states that data subjects have the right to have their personal data removed from the systems of data controllers and processors.
Hubb is equipped with the tools you need to make your GDPR preparations easier.
- Consent—You can easily add required fields to your forms to document who resides in the EU and who is above the age of 16 and who has consented to sharing their data. Check out this article to learn more about adding these as custom fields to your Hubb site.
- Right to be Forgotten—We have the flexibility to respond to any customer data requests you receive that fall under GDPR (i.e. requests to edit, erase or access a copy of customer data). Simply contact our support team at email@example.com and we will address your request within 24-48 business hours.
There are a few things we recommend you do to help ensure your events are compliant*.
- Add items to your submission forms and custom fields within Hubb to capture consent data. Here is an article about how to add these as custom fields to your Hubb site.
In addition to these recommendations, our friends at Glisser have created this handy-dandy guide to help event professionals understand what GDPR means to your organization.
*Please consult your legal team for full guidance on what you need to do to be fully GDPR compliant.
GDPR with Custom Fields
If you have any European users who are subject to GDPR, we recommend setting up a custom field in Hubb to capture consent data from them. To learn how to set up custom profile fields, visit our help center article on Custom Profile Fields.
From the Admin portal, click on Users > Profile Fields:
Scroll to the bottom and click Add new field:
From here, you can add a custom field to capture residency information:
When you're done, click Save and Add new field again. Next, you'll want to add a field to capture age data:
When you're done, click Save and Add new field again. Finally, add a field to capture consent to share data:
When you're done, click the green Save button one last time. Your newly created fields should now appear in the list of custom user fields: