Impersonating allows you to view your event portal from the perspective of one of your users. As an admin, this feature is a particularly useful when it comes to diagnosing issues your users may be experiencing.
Please note: a user must have first logged in to the site before you will be able to impersonate them.
From the left-hand navigation, click Users > All Users:
Use the search bar to find the user you'd like to impersonate. Once you find your user, click the User Details icon to the left of their name:
Click the Impersonate button in the top right-hand corner of the screen:
You are now impersonating this user. If your user has multiple roles (i.e. session owner and track owner), you can view their Hubb site specifically from one of their roles by switching modules in the top left corner.
To stop impersonating and return to your own account, you'll need to log out and log back in with your own credentials.
Any questions? Feel free to email us at firstname.lastname@example.org.