This help article lists some of the most recent new features in Hubb that we're excited to share! Each time we release our software, this article will be updated with the information about new features in the most recent release. Note that this is not an exhaustive list of everything contained in our software releases. Please reach out to your Hubb Account Manager if you want to learn more.
Jan 15, 2021:
Release 5.77
46871/46909/48105/46872/47637/46870: Gamification! Admins can create and edit game badges which are earned by completing specified actions, such as visiting a lobby or a specific sponsor or session page. Admins can edit the titles, descriptions, and so on, of the standard badges. NOTE: The only thing admins can not do is edit the action of a standard badge, which is hard-coded. For example, the “Visit the Community” badge will always correspond to an action of visiting the community page. An admin can decide everything else about it (such as what to name it, how many points it is worth, whether it is enabled, and so on).
For standard badges, admins can:
- Specify the order in which badges are listed for players.
- Create or edit the badge title, icon, category, and description.
- Specify how many points players get for completing the action, and how many times they can repeat the same action for more points.
- Schedule when the badge is available for players to earn points. Note that by default the badge will be available for the entire time of the event. If the event dates are changed after Gamification is enabled, be aware that by design these badge availability defaults will still show the original event dates.
Enable or disable the badge.
Admins can also add a new badge by clicking the Add New Badge button. For new badges, admins can configure everything listed above, plus specify the category and action.
Dec 22, 2020:
Release 5.76
46443: As you know, Hubb has world-class reports that analyze the vast repository of event data so users can see everything from who attended which sessions to how many meetings were scheduled. With this release, many of the descriptions have been changed to communicate more clearly what each report does. In addition, the names of four reports have been changed to better describe what’s in them:
Old Report Name |
New Report Name |
Session Attendance Summary |
Sessions Added to Schedule |
Virtual Session Overview |
Virtual Session Engagement Overview |
Virtual Session Visit Detail |
Virtual Session Attendance Details |
Chat Details |
Chat Transcripts |
Also, with this release we are also rolling out code that checks if an attendee is using ad blocking software or an unsupported browser. In both cases, the user will see a meaningful error message each time they access the home page of an event.
In both cases, the button links to an appropriate help article telling the user how to remedy the situation. NOTE: This is only for new events from this point on. It does not apply to existing events. Also, customers can request that this be turned off (although we recommend that they leave it on, since it makes for a better user experience and lessens support tickets).
Note: Release 5.75 was folded into 5.76 (above)
Nov 4, 2020:
Release 5.74: Highlights
With this release, attendees can now see rich text in session descriptions! This feature is a big step towards giving event admins the reins in customizing their attendee experience and making it easier to control the attendee experience from the back-end without requiring further work in Schedule Builder. This release also has other improvements to the attendee experience, including clickable links in chat, and of course a bunch of resolved issues as the product team continues to optimize and improve the system. Read on for more details!
Release 5.74: New Features and Enhancements
38834: Session descriptions for attendees are about to get a whole lot prettier! There’s a new “Allow session descriptions to have formatted text” option in Admin > Event > Setup Properties > Event Options.
When this is enabled, the content team can now add rich text (bold, italic, and so on) to their event descriptions when creating or editing an event, and that carries over to the attendee view in Schedule Builder. However, they cannot add HTML, such as links.
These descriptions are then displayed in all their richness to attendees in Schedule Builder. Note that when this is enabled, the API will retrieve the session descriptions as HTML.
By design, this new rich text editor does not have buttons for inserting a link or an image. This is because when session descriptions are displayed to attendees on Session and Session Detail pages, we don’t want the description to adversely affect the layout of the page. Best practice when using this feature is to look at the attendee’s view of sessions and be sure your rich text description looks good within the context of the session.
45780: Custom Location Meeting Capacity is a new feature adding the ability for admins to specify the maximum capacity when they allow custom locations (this way, an event admin can prevent sponsors from inviting the entire attendee list, for example). In Admin > Meetings > Meeting Type, admins can specify a custom location maximum number of participants between 2-100 people.
Once that is set, when an attendee is scheduling a meeting in Schedule Builder > Meetings for that meeting type, they’ll see the maximum number of participants they can invite next to “Invite Users.”
46727: Chat just got a lot “clickier” -- Attendees can now click links in the chat to open them directly in a new browser tab -- no more laborious cut and paste required. NOTE: This new feature only works with new chat rooms that were created after this release is live.