Logging out of chat and refreshing your user can help address any issues related to your chat user, including user-name or admin rights issues.
To log out of chat, navigate to any chat box, then click the little "power icon" near the bottom left corner, as shown below.
You know it was successful when you see your name disappear from the left column.
Logging Back In
To log back in, simply refresh the webpage as shown below by using Ctrl+R, CTRL+F5, (Windows), Command+Shift +R (Mac) or by clicking the refresh button near the top left of your browser window.
For help joining and using Live Chat, please refer to these articles:
- Joining Live Chat in a Session and Live Chat Features
- Joining Live Chat in a Sponsor Booth and Live Chat Features
Please note: Session and Sponsor Booth chats are separate from Attendee to Attendee (A2A) chats. To view chat history for a specific session return back to that session's details page. This process is similar for viewing sponsor booth chat history; navigate back to that sponsor's booth.
Still have questions? Shoot us a message at firstname.lastname@example.org